What your agent can actually do
Not a chatbot bolted to a phone line. A voice agent with your knowledge, your tools, and hard limits on what it's allowed to say.
On the call
Natural turn-taking
Callers can interrupt mid-sentence and the agent stops talking, the way a person would. No awkward pauses.
Sub-second responses
Streaming speech recognition and synthesis keep replies fast enough that the conversation doesn't feel like a phone tree.
British accents
Tuned and tested on British speech, not just American English.
What that sounds likeon a real call.
- Maeby
Good evening, Northgate Dental. You're speaking to an AI assistant and this call isn't being recorded. How can I help?
Your custom greeting, with the option to disclose the agent is using AI
- Caller
Hi, I chipped a tooth this afternoon. How much is an emergency appointment?
- Maeby
An emergency assessment is £75, and that comes off the treatment cost if you go ahead. Tomorrow I have...
Quoted from the price list you uploaded
- Caller
Sorry...will it need a crown?
Caller interrupts; the agent stops mid-sentence
- Maeby
I can't assess that over the phone, the dentist will look at it when you come in. I can book you the first slot tomorrow at 08:20?
Outside its knowledge, so it declines rather than guessing
- Caller
Yes, please.
- Maeby
Booked for 08:20. You'll get a text confirmation shortly.
Scheduled in your calendar and recorded in your CRM.
Knows your business
Your FAQs, answered verbatim
Add question-and-answer pairs for the things you get asked twenty times a week. The agent uses your wording.
Documents as knowledge
Upload price lists, service descriptions, or policies. The agent retrieves the relevant passage before it answers.
It says 'I don't know'
A platform-level guardrail stops the agent inventing answers. Anything outside its knowledge becomes a message or a transfer.
Gets things done
Tools are switched on per agent and configured with your details — no bespoke development.
Booking
Reads real availability from your calendar, offers slots, and confirms the appointment on the call.
CRM lookup and write-back
Recognises returning callers by number, and logs the call summary and outcome against the right contact.
Warm transfer
Hands off to a human on a number you choose, with the caller's context already gathered.
Take a message
Captures name, number, and reason for calling into a structured record you can action later.
Compliance
Built for GDPR,not retrofitted to them.
The constraints that make voice AI awkward in regulated markets were designed in from the start.
- Processed and stored in Europe
- Calls, transcripts, and summaries stay in Europe. AI models are also based there and have zero data retention policies.
- Audio is never stored
- Speech is transcribed as the call happens and discarded.
- Everything a caller said expires
- Transcripts, caller numbers, and messages are deleted automatically 90 days after the call. Not a setting you have to remember.
- Erase customer data
- If a caller asks to be forgotten, you can erase every trace of them from the dashboard.
Hear it answeryour phone.
Set up an agent, try it in your browser, and put it on a real number.